Being Fair 2 is a recent publication from NHS Resolution, aiming to support both workers and patients by encouraging environments within the NHS that allow for the consistent delivery of person-centred, safe and sustainable healthcare.
Dr Jayne Chidgey-Clark, National Guardian for the NHS said, “I welcome NHS Resolution’s “Being Fair 2” report, promoting a person-centred workplace that is compassionate, safe and fair. This is important given the recent news of the decrease in workers’ confidence to speak up in this year’s NHS Staff Survey results. No one should feel they cannot speak up to protect their patients or their colleagues.
“As highlighted in this report, ensuring effective speaking up arrangements are truly embedded and at the heart of any healthcare organisation is key to improving workplace culture. While Freedom to Speak Up guardians are an additional route for workers to speak up, they cannot improve the speaking up culture on their own and organisations must take a proactive approach to foster a culture where all workers feel safe to speak up and feel heard.”