‘Speak Up, Listen Up, Follow Up’ is divided into three modules. It helps learners understand the vital role they can play in a healthy speaking up culture which protects patient safety and enhances worker experience.
You do not have to work for an NHS organisation to access this training. It is available to anybody who would like to register.
Contact e-Learning for Healthcare if your organisation would like to embed this within your own Learning Management System (LMS).
Core Training for all workers
This module covers what speaking up is and why it matters. It will help you understand how you can speak up and what to expect.
This module focuses on listening to concerns and understanding the barriers to speaking up. Managers should complete both Speak Up and Listen Up to ensure they understand what speaking up is and how they should respond when someone speaks up to them.
For senior leaders, including executive and Non-Executive Directors, lay members and governors
This final module, Follow Up, for senior leaders – including executive and Non-Executive Directors, lay members and governors – will be launched later this year. Senior leaders will be expected to complete all three modules, Speak Up, Listen Up and Follow Up to ensure they have a full understanding of the speaking up process.
Speak Up Pledges
Have you already completed our speaking up training? If you have been inspired to take action, you can make a pledge.